FAQ

1. Sometime there are some brown marks show up on the sink. Why those brown marks are showing on your sink?

The brown mark is scale. This situation is always happening in the new house and renovation. In case of the people do the project, they stop using the water in a period time. The microelements are getting chemical reaction in the water and produce scale in the water tube. When the people use the water again, the dirt flow on the sink and stay there. In this situation, the customer can use Bi-Carbonate of Soda to clean the sink, or brown marks will disappear by themselves after using a period time.

2. Is stainless steel sink consumable in daily life?

Stainless steel has excellent hardness, but it is not means stainless steel is the most hardness material in the world. If you use the sink, the scratches on your sink is normal. There is no way to prohibit this situation, but scratches can be reduced. Firstly, customer can use grid put into sink. It will protect sink and be effective to avoid the scratches. Secondly, when the scratches are showing up, keep using the sink. It will be removed by time.

3. How can I remove 'rust mark' from my new stainless steel sink?

The material used by Armor-Tec Sink is a high quality chrome nickel stainless steel which is metallurgically incapable of rusting or corroding in normal household conditions.

It is unlikely that such rust marks will actually be rusting on the stainless steel sink itself. They are more likely to be the result of small particles of ‘ordinary steel’ which have attached to the surface then subsequently rusted. Causes can be debris from steel wool scouring pads, use of steel kitchen utensils, old water supply pipes or sometimes even new taps can pass pieces of steel after installation. Removal is usually possible with a damp cloth and a multi-purpose cream cleaner  available in supermarkets.

This kind of cleaner should be applied to the sink with a soft cloth and worked in a circular motion. We would emphasize that they will return unless the particles are completely removed. It is very important to dry thoroughly after cleaning the sink. This process needs to continue at least daily, and for several days after the problem has disappeared to ensure all particles have been removed. The problem is sometimes particularly obstinate to remove and it may take several attempts to restore the sink to its pristine condition.